Student of the College of Distance Education has lodged a complaint and constructive criticism against UCC CoDe as a whole. A complaint (grievances) and a constructive criticism concern the poor academic services UCC CoDe has been offering since the 2019-2020 and 2020-2021 academic year respectively.

According to some concerned students, the following are the complaint and grievances of the concerned students of UCC CoDe:

  1. Since the first day we set our foot on the various campuses in 2019-2020, there have never been enough lecturers to take up various courses of study to ensure proper tutoring and success in Academic evaluation.
  2. Secondly, we know that it is the sole responsibility of UCC CoDe to provide both lectures and students with all the necessary course materials (modules) to aid both lecturers in their tutoring process and students in their learning process.
  3. This poor academic services UCC Code is delivering to its students across the nation started in the 2019/2020 Academic year. We are now in the 2020/2021 academic year they’ve still not fix things. We complain and sent out grievances to management and they seem not to care.
  4. Furthermore, UCC Code increases the cost of the Academic Services they render yearly despite the poor Academic Services they render and even despite the effect of Covid-19 on us since most of us are teachers. We the distance education students across the nation pay an expensive amount of fees yearly and it never decreases but rather increases yearly as compared to other distance education institutions.
  5. Also, we the 2019-2020 academic year are offering 9 and 10 courses pair a semester (especially we those studying educate) since we started. We are been treated as regular students and it's unfair. The courses are too much for us. At least the courses are to reduce as we move on but it rather increased.
  6. The first year, the first semester we took 8 courses second semester 9. We are now in the Second Year and 10 courses yet we are distance students and workers, and a lot has families as well. How can we pass our exams under all this pressure?
  7. It also seems UCC code delights in failing students so that they can earn extra from resist. How do they expert we students to succeed in evaluation (exams) if we don't give us our course modules. In addition, UCC CoDe is found of suspending the academic calendar every semester and academic evaluation (quizzes and exams).

This is because any time quiz or exams is approaching students to start raising concerns about they haven't receive their modules. Then they will suspend the quiz for two weeks and sometimes a month and ask us to be learning at home we will hear from them. Yet they will not give us our course modules and the reason for the suspension of quizzes and academic calendar is because students don’t have the materials to learn and prepare for exams. They will not provide the modules during this period as they've suspended the academic calendar. Yet they will resume and set date for exams. You look at this, it's unbelievable.

As a result of their frequent suspension of the academic calendar and quizzes, we are far behind. Whereas during the lockdown our fellow universities have provided their students with all their course modules, they were doing online study and were writing exams as well.

OUR CONSTRUCTIVE CRITICISM

We The Concern Students of UCC CoDe, as a result of the ongoing poor academic services, criticize UCC Code as follows. We think it is 'fraudulent' for a great academic institution like UCC Code to collect a yearly fee of GH¢2,330 first year and 2370Gh¢ second year. Which is for all academic services they render to students including the provision of enough tutors and study materials (course modules) for effective learning, but has refused to do that.

UCC Code asks us, students, to trust their guide in the University Logo which says, "Veritas Nobis Lumen". Is it with these poor academic services of not providing course modules that we should trust the institution to guide us as students? We say to them, they've lost that trust. With what has transpired and

That which is still ongoing. The institution is not worth been trusted by many of us across the nation and is not worthy of our trust as its student. How can we the students trust the academic institution that wants us to fail in our academic pursuit?

In addition, because of all that has transpired in the past year and what is ongoing. We are saying that UCC Code is not ready to run the Newly Introduced Distance Education Program. Especially we that are offering Bachelor's Degree In Junior High School Education (BDJHSE) and Diploma In Junior High School Education (DJHSE). Since they can't provide all the students across the nation with the course modules, to aid us ineffective learning and successful evaluation.

As it stands now most lecturers don't come to lecture anymore. The reason, we don't know. We the concerned student also are saying we are not coming for lectures and will not write any resist, any quiz, and any exams. If our modules will not be given to us.

Besides All those resists as a result of their failure to provide us with modules. All resists from First Year till now, have to be canceled. Everybody must be scored a Pass Mark.

Conclusively, we call on the government (The President), The Ministry of Education, The Media, Educational Researchers and Institutions, all other stakeholders of education across the country and the world to come to our aid because it's a shame. From University of Competitive Choice to a University Of Constant Confusion.


According to the concerned students of the College of Distance Education, the above complaint and constructive criticism against the institution are not to disgrace UCC CoDe in any way but to put the institution on its toes. Just as they put them (students) on their toes for effective learning and successful evaluation and continues great academic achievements.